Shipping policy

Shipping Policy

WHERE WE SHIP
We currently ship to the United States only.

SHIPPING COST
Free shipping on all orders.

NO EXTRA FEES
All import duties and taxes are included. You won't pay anything extra on delivery.

PROCESSING TIME
Orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.

DELIVERY TIME
Most orders arrive within 7–15 business days after processing. During holidays and peak seasons, delivery may take a little longer.

TRACKING
When your order ships, you'll receive an email with your tracking number. It can take 3–5 business days for tracking to start showing updates. This is normal.

ORDER CHANGES AND CANCELLATIONS
You can change or cancel your order within 12 hours of placing it by emailing glimmerflow.support@gmail.com. After that, your order may already be on its way.

SHIPPING ADDRESS
Please double-check your address at checkout. We can't be responsible for orders delivered to an incorrect address entered at checkout.

LOST OR DELAYED ORDERS
If your order hasn't arrived within 25 business days, or your tracking hasn't updated for 10 days, email us at glimmerflow.support@gmail.com and we'll send a replacement or issue a full refund.